Receptionist & Customer Care Pro — Insurance Team Growth

State Farm; Tucker (GA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Performance bonus

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Vision insurance

Job summary

State Farm Agency is seeking a personable Receptionist to greet clients, manage phones and appointments, and support the team with administrative tasks. This role emphasizes building positive customer experiences and identifying opportunities to offer insurance options.

The position requires strong organization, effective communication, and a willingness to engage in sales conversations in a supportive environment. Excellent teamwork and a focus on service are valued.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Interpersonal skills

Sales conversations

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

State Farm Agency is seeking a personable Receptionist to greet clients, manage phones and appointments, and support the team with administrative tasks. This role emphasizes building positive customer experiences and identifying opportunities to offer insurance options.

The position requires strong organization, effective communication, and a willingness to engage in sales conversations in a supportive environment. Excellent teamwork and a focus on service are valued.