Receptionist & Customer Service Pro (Flexible Schedule)

Talentify; Olmsted Falls (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

PTO

Training & development

Job summary

State Farm Agent is seeking a Receptionist to join the team. You will greet customers, manage scheduling, and handle inquiries while maintaining customer records. The role emphasizes high-quality service and effective communication in a fast-paced office environment.

The ideal candidate is organized, detail-oriented, and capable of multitasking while engaging in sales conversations to support insurance options. A friendly, team-focused attitude is essential for success in this role.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Proficiency with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone, guiding them to the right team members.
• Manage appointment scheduling and office communications.
• Handle inquiries and maintain customer records.
• Engage with customers to identify insurance options and opportunities.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Multitasking

Sales conversations

CRM experience

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent is seeking a Receptionist to join the team. You will greet customers, manage scheduling, and handle inquiries while maintaining customer records. The role emphasizes high-quality service and effective communication in a fast-paced office environment.

The ideal candidate is organized, detail-oriented, and capable of multitasking while engaging in sales conversations to support insurance options. A friendly, team-focused attitude is essential for success in this role.