Insurance Agency Receptionist - Growth & Benefits

Talentify; Mount Juliet (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a small, supportive office. The ideal candidate will be highly organized, customer-focused, and eager to learn about insurance products while supporting team success.

You will greet clients, schedule appointments, manage inquiries, and help maintain accurate customer records. A positive attitude and willingness to grow with the team are essential in this role.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities; comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a small, supportive office. The ideal candidate will be highly organized, customer-focused, and eager to learn about insurance products while supporting team success.

You will greet clients, schedule appointments, manage inquiries, and help maintain accurate customer records. A positive attitude and willingness to grow with the team are essential in this role.