Receptionist - State Farm Agent Team Member

State Farm; Anchorage (AK); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Hourly pay plus commission

Growth potential

Paid time off

Holiday Pay

Retirement Plan Match

Valuable career-building experience

Job summary

State Farm Agent Randy Rhodes seeks a Receptionist to greet customers, manage appointments, and maintain records in a busy office. The role blends customer service with sales conversations, offering insurance options while supporting daily operations.

The ideal candidate is organized, detail-oriented, and eager to learn the insurance business in a supportive team environment, with opportunities for growth and professional development.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Must have or be able to obtain Property and Casualty Insurance license.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Retirement Match
• Opportunity for advancement
• Paid time off
• Competitive salary

ROLE DESCRIPTION:

Randy Rhodes - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

BENEFITS:

• Hourly pay plus commission
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience
• Holiday Pay
• Retirement Plan Match

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Must have or be able to obtain Property and Casualty Insurance license.