Receptionist & Client Service Pro (Evenings/Weekends)

H&R Block, Inc.; Edmond (OK); In loco; USD 19.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Comprehensive benefits

Descrizione del lavoro

H&R Block in Edmond, OK seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, answer calls, and coordinate appointments with tax professionals.

This in-person role supports daily operations and offers training with potential for growth into tax preparation or leadership. Evening and weekend shifts during tax season are required.

Competenze

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with professional client service.
• Ability to multitask and manage competing priorities.
• Attention to detail and follow-through in administrative tasks.
• Comfort using basic computer programs (Microsoft Office, Teams).
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conoscenze

Customer service

Multitasking

Communication

Organizational skills

Office software

Formazione

High school diploma/GED

Strumenti

Microsoft Office

Scheduling systems

Descrizione del lavoro

H&R Block in Edmond, OK seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, answer calls, and coordinate appointments with tax professionals.

This in-person role supports daily operations and offers training with potential for growth into tax preparation or leadership. Evening and weekend shifts during tax season are required.