Client Concierge & Receptionist — Tax Office

H&R Block, Inc.; Florissant (MO); On-site; USD 18,000 - 23,000; Full time

Job summary

H&R Block, Inc. in Florissant, MO is hiring a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will assist clients, manage scheduling, and support daily operations alongside tax professionals.

This in-person role requires strong people skills, the ability to multitask, and a willingness to work evenings and weekends during tax season. Training is provided to help you grow into a leadership or tax preparation support position.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills with teams and clients.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs (Office, Teams, scheduling tools).
• Available to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals and staff for smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Multitasking

Organizational skills

Communication skills

Customer service

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Florissant, MO is hiring a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will assist clients, manage scheduling, and support daily operations alongside tax professionals.

This in-person role requires strong people skills, the ability to multitask, and a willingness to work evenings and weekends during tax season. Training is provided to help you grow into a leadership or tax preparation support position.