Receptionist & Client Care Specialist — Flexible Schedule

John Fulmer - State Farm Agent; Coldwater (MI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

John Fulmer - State Farm Agent is seeking a motivated Receptionist to greet clients, manage appointments, and maintain customer records. The role involves engaging with customers, identifying opportunities for insurance options, and delivering excellent service in a friendly, team-oriented office.

The ideal candidate will be organized, detail-oriented, and comfortable with sales conversations, while contributing to a positive and productive workplace.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

John Fulmer - State Farm Agent is seeking a motivated Receptionist to greet clients, manage appointments, and maintain customer records. The role involves engaging with customers, identifying opportunities for insurance options, and delivering excellent service in a friendly, team-oriented office.

The ideal candidate will be organized, detail-oriented, and comfortable with sales conversations, while contributing to a positive and productive workplace.