Insurance Front Desk & Client Care Specialist

Johnsmithagent; Georgia; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Career advancement

Paid time off

Training & development

401(k)

Performance bonus

Competitive salary

Flexible schedule

Job summary

John Smith - State Farm Agent is seeking a friendly Receptionist to greet clients, manage scheduling, and handle inquiries. The successful candidate will maintain customer records and assist with office communications in a fast-paced insurance office.

The role emphasizes organized, reliable support, with opportunities to learn the insurance industry and grow within the team. Join a collaborative office focused on excellent customer service.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

John Smith - State Farm Agent is seeking a friendly Receptionist to greet clients, manage scheduling, and handle inquiries. The successful candidate will maintain customer records and assist with office communications in a fast-paced insurance office.

The role emphasizes organized, reliable support, with opportunities to learn the insurance industry and grow within the team. Join a collaborative office focused on excellent customer service.