Front Desk & Client Care Specialist (Flexible Schedule)

Robert James - State Farm Agent; Austell (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Hiring bonus

Health insurance

Advancement opportunities

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Robert James - State Farm Agent is seeking a Receptionist to join our busy office. You will greet customers, manage appointments, handle inquiries, and support the team with administrative tasks.

The ideal candidate is organized, customer-focused, and comfortable discussing insurance options. We offer health benefits, a supportive team, paid time off, and opportunities for advancement within a locally owned agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Tools

CRM systems

Microsoft Office

Job description

Robert James - State Farm Agent is seeking a Receptionist to join our busy office. You will greet customers, manage appointments, handle inquiries, and support the team with administrative tasks.

The ideal candidate is organized, customer-focused, and comfortable discussing insurance options. We offer health benefits, a supportive team, paid time off, and opportunities for advancement within a locally owned agency.