Receptionist & Client Care Specialist — Flexible Schedule

Freddieyouragent; Chicago (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Licensing paid by agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Job summary

Freddie Crenshaw - State Farm Agent is seeking a friendly, highly organized Receptionist to join the team in Chicago. The role focuses on welcoming customers, directing inquiries, and maintaining accurate records in a supportive office environment.

You will engage with clients to explore insurance options, schedule appointments, and ensure smooth daily operations while upholding the agency’s commitment to exceptional service.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations to explore insurance options.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance opportunities.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Freddie Crenshaw - State Farm Agent is seeking a friendly, highly organized Receptionist to join the team in Chicago. The role focuses on welcoming customers, directing inquiries, and maintaining accurate records in a supportive office environment.

You will engage with clients to explore insurance options, schedule appointments, and ensure smooth daily operations while upholding the agency’s commitment to exceptional service.