Receptionist & Client Concierge — Flexible Schedule & Growth

Talentify; Berlin (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent is seeking a Receptionist - Team Member to join our office. The role focuses on welcoming clients, scheduling, and handling inquiries with a friendly, organized approach.

Ideal candidates have experience in receptionist or customer service roles, strong communication, and comfort with sales chats. Proficiency in MS Office and CRM systems is preferred, with a commitment to delivering excellent customer service in a supportive team environment.

Qualifications

• Experience as receptionist or in customer service required.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Proficiency with MS Office and CRM systems.

Responsibilities

• Greet customers in person and by phone, guiding to the right team.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to discuss insurance options.
• Provide excellent service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Reception experience

Customer service

Communication skills

Organizational skills

Sales conversations

CRM familiarity

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent is seeking a Receptionist - Team Member to join our office. The role focuses on welcoming clients, scheduling, and handling inquiries with a friendly, organized approach.

Ideal candidates have experience in receptionist or customer service roles, strong communication, and comfort with sales chats. Proficiency in MS Office and CRM systems is preferred, with a commitment to delivering excellent customer service in a supportive team environment.