Receptionist / Administrative Assistant

ASM Global-SMG; United States; On-site; USD 42,981,000 - 57,308,000; Full time

Job summary

ASM Global-SMG is seeking a Receptionist / Admin Assistant to manage day-to-day front desk operations and switchboard. The role involves greeting guests, routing calls, and supporting HR and management with admin tasks.

Ideal candidates bring strong verbal communication, basic typing, and computer skills. A high school diploma is required. This on-site position emphasizes professional customer service in a dynamic environment.

Qualifications

• 1+ year receptionist or related experience required.
• Excellent verbal communication and customer service skills required.
• Typing skills are preferred.
• High school diploma or equivalent required.
• Knowledge of computers, word processing, and switchboard needed.

Responsibilities

• Answer, screen, and route all telephone calls.
• Answer routine telephone inquiries.
• Greet and welcome guests to the facility.
• Handle faxes and deliveries.
• Provide typing and clerical support as needed.
• Provide service administrator support to HR, GM, Directors and Managers.
• Assist with scheduling orientations, interviews, staffing as needed.
• Perform all other duties as required.

Skills

Verbal communication

Customer service

Typing

Computer skills

Switchboard knowledge

Education

High school diploma

Tools

Switchboard

Word processing

Job description

POSITION: Receptionist / Admin Assistant

REPORTS TO: Human Resources Manager

FLSA STATUS: Hourly Non-Exempt

POSITION SUMMARY

This position is responsible for the day-to-day operations of the front desk and switchboard.

MAJOR RESPONSIBILITIES

• Answer, screen, and route all telephone calls.
• Answer routine telephone inquiries.
• Greets and welcomes guests to the facility.
• Handles faxes and deliveries.
• Provides typing and clerical support as needed.
• Service administrator support to the HR, GM, Directors and Managers.
• Assists with scheduling of orientations, interviews, staffing as needed
• All other duties/responsibilities as required

KNOWLEDGE, SKILLS & ABILITIES

• Minimum of 1-year prior receptionist or related experience required.
• Outstanding verbal communication and customer service skills required.
• Typing skills preferred.
• High school diploma or equivalence needed.
• Knowledge of computers, word processing, and switchboard needed.

WORKING CONDITIONS

• This position is not substantially exposed to adverse conditions.
• It does, however, require sitting for long periods of time.
• All other duties and responsibilities as assigned.

I have read and understand the above requirements of the job. I have received a copy of this position description.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.