Receptionist

DeWitt Guam; Tamuning (GU); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k with Match

PTO (2 weeks)

11 paid holidays

FSA

EAP

Job summary

DeWitt Guam is seeking a Receptionist to provide administrative support across all departments. The role offers opportunities for promotion and career advancement as you handle calls, greet visitors, and craft professional emails.

You will manage a high volume of inquiries with a courteous demeanor and maintain polished communications across phone and email channels. Ideal for candidates seeking growth in a dynamic environment.

Qualifications

• Requires strong phone etiquette and professional email communication.
• Must be able to manage multiple inquiries and maintain organization.
• Proficiency in MS Office and basic computer skills required.

Responsibilities

• Answer and direct incoming calls to appropriate departments.
• Draft email responses and correspond via phone or email as needed.
• Greet visitors and provide excellent customer service.
• Coordinate with teams and handle routine information requests.
• Perform other administrative duties as assigned.

Skills

Telephone Skills

Professionalism

Interpersonal & communication

High call volume handling

MS Office

Time management

Education

High School Diploma or Equivalent

2 years admin/office experience

2 years Customer Service experience

Tools

Microsoft Office Suite

Job description

JOB SUMMARY

Are you ready to step into a dynamic position where every call is an opportunity and every interaction a chance to shine? We are on the hunt for a multi-talented Receptionist who will provide administrative support across all departments. This role will place you on a rapid trajectory for job growth, providing you with an opportunity for promotion and career advancement.

Your Mission

As the Receptionist, your upbeat demeanor will set the tone for everyone who walks through our doors or connects over the phone. Juggling multiple tasks will be second nature to you as you handle incoming calls with professional finesse and respond to inquiries knowledgeable. Crafting polished emails and maintaining a professional phone presence will be your forte, making you the face of our company's hospitality.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Exhibits a pleasant and welcoming demeanor both in person and on the phone.
• Answers and directs incoming phone calls to various work areas.
• Draft written responses or replies by phone or e-mail when necessary.
• Responds to regularly occurring requests for information.
• Greet and welcome incoming visitors.
• Provides effective oral and written communication (via telephone, email, and mail).
• Other administrative duties as assigned.

REQUIRED SKILLS / ABILITIES

• Telephone Skills
• Professionalism
• Well-developed interpersonal and communication skills
• Ability to handle a high volume of incoming calls
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Excellent organizational and time management skills

REQUIRED EDUCATION / EXPERIENCE

• A Valid Drivers License
• High School Diploma or Equivalent
• Two years of prior administrative/office experience
• Two years of Customer Service experience

PHYSICAL REQUIREMENTS

• Must be able to lift up to 25lbs. unassisted
• Repeating motions on a computer that may include the wrists, hands and/or fingers
• Sedentary work that primarily involves sitting/standing
• Health Care
• 401k with Match
• PTO, up to two weeks for first year employees
• 11 paid holidays yearly
• FSA and Supplemental Benefits
• EAP (Employee Assistance Programs)

Equal Opportunity Employer-Minorities/Women/Veterans/Disabled

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.