Receptionist

EmpRes Healthcare; Tacoma (WA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Job summary

Heartwood Extended Health Care in Tacoma, Washington is seeking a Receptionist to represent the community in receiving residents, staff and the public in a positive, helpful manner.

As a receptionist, you will greet people, direct them to the right offices, and perform essential clerical tasks while maintaining confidentiality and a calm, organized front desk environment. The role supports multiple departments and requires strong English communication.

Qualifications

• High School diploma or equivalent required.

Responsibilities

• Greet residents, staff and visitors and direct to appropriate office or area.
• Answer telephone promptly and route calls to the correct party.
• Provide clerical support to departments in a timely, organized manner.
• Maintain files and assist with filing, labeling, and other office tasks.
• Handle mail processing and distribution.
• Maintain confidentiality of personnel, resident, and management information.

Skills

English proficiency

Communication skills

Organizational skills

Interpersonal skills

Office equipment familiarity

Education

High School diploma or equivalent

Tools

Copier

Fax machine

Phone system

Job description

Receptionist

Job Summary: Heartwood Extended Health Care in Tacoma, Washington is seeking a Receptionist to represent the community in receiving residents, staff and the public in a positive, helpful manner.

Essential Functions:

• Directs residents and guests to the appropriate office for assistance, resident room, or activity area as needed.
• Answers the telephone promptly and directs calls to appropriate party, minimizing “holding†time.
• Provides clerical support to all departments, as assigned by supervisor, in a timely and organized manner.
• Copies, collates, and staples materials as requested.
• Provides support to other departments by maintaining files, assist in filing, typing labels, and other office tasks as requested.
• Sorts and distributes incoming mail and processes outgoing mail.
• Maintains strict confidentiality in all matters dealing with personnel, residents, and management issues.
• Ensures that work area is clean, safe, and orderly.
• Assists with bookkeeping and reporting functions as assigned.
• Accurately maintains payroll for the community.
• Ensures that all employees are paid correctly and timely.
• Completes new hire paperwork for all new employees.
• Ensures paperwork is completed accurately to company standards.
• Completes all account payable functions for the community.
• Maintains personnel records, background checks, E-verify and I-9’s for the community.

Education, Licensure, & Experience Requirements:

• High School diploma or equivalent

Knowledge, Skills & Abilities:

• Ability to read, write, speak and understand English.
• Working knowledge of office machines (copier, fax, phone systems, etc.)
• Good organizational and communication skills.
• Ability to relate positively, effectively and appropriately with residents, families, community members, volunteers and other facility staff.
• Demonstrates basic computer knowledge and ability with an aptitude to learn company applications.
• The responsibilities of this position involve significant physical activities including standing, lifting (up to 30 pounds unassisted), bending, stooping, pushing, pulling and twisting.

Benefit Highlights:

• Competitive Wages
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off

Heartwood Extended Health Care
1649 72nd St E, Tacoma, WA 98404, USA
Evergreen Healthcare Group is an Equal Opportunity Employer

2026 AHCA Bronze Quality Award Recipient

Join a team recognized nationally for its commitment to quality care, leadership development, and continuous improvement.