Receptionist

SBM Management Services, LP; Saint Bernard (OH); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Benefits package

Equal opportunity employer

Job summary

SBM Management Services, LP is seeking a Receptionist to manage a multi-line phone system, greet visitors, and route calls to the right personnel. The role includes handling messages, maintaining mail and publications, and supporting general administrative tasks on a daily basis.

The ideal candidate has a High School diploma or GED, is bilingual in English/Spanish, and is comfortable with voicemail, basic word processing, and spreadsheet software.

Qualifications

• High school diploma or GED, or 1–3 months related experience and/or training.
• Bi-lingual English/Spanish required.
• Experience with voicemail and basic office software including spreadsheets and word processing.

Responsibilities

• Answer incoming telephone calls and direct callers to appropriate personnel or department.
• Greet on-site visitors, announce visitors to the proper staff, and issue passes when required.
• Retrieve messages from voicemail and forward to relevant personnel.
• Receive, sort, and route mail; maintain and route publications.
• Create and print documents, keep fax machines operational, and handle basic filing tasks.

Skills

Bi-lingual (English / Spanish)

Phone system proficiency

Education

High school diploma or GED

Tools

Spreadsheet software

Word processing software

Job description

Title:ReceptionistJob Description:Job OverviewThe Receptionist will be responsible for operating a multi-line telephone system to answer incoming calls and directs callers to appropriate personnel by performing the following duties.Roles & ResponsibilitiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.Welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnelMonitor visitor access and issue passes when requiredRetrieve messages from voicemail and forwards to appropriate personnelAnswer incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or departmentTake and deliver messages or transfers calls to voicemail when appropriate personnel are unavailableAnswer questions about organization and provides callers with address, directions, and other informationReceive, sort, and route mail, and maintain and route publicationsMaintain fax machines, assist users, send faxes, and retrieve and route incoming faxesCreate and print fax cover sheets, memos, correspondence, reports, and other documents when necessaryFiling, photocopying, and collatingOther duties as neededQualificationTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.Education and/ or Experience:High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experiencePrevious multi-line phone experience; 25+ calls per hours; Bi-Lingual (English / Spanish); Voice Mail experienceCertificates, Licenses, Registrations: May be required to have a valid driver’s licenseKnowledge, Skills, and Abilities:Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organizationTo perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software.Supervisory ResponsibilitiesThis position has no supervisory responsibilities.Physical Demands & Work EnvironmentThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Shifts and CompensationMonday-Friday 9:00am-3:00pm$14.00-$15.00 per hourBenefits:SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:www.sbmmanagement.com/careers Careers – SBMSBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.