Front Office Receptionist

Threshold-Enterprise; Scotts Valley (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Threshold-Enterprise in Scotts Valley, CA is seeking a friendly receptionist to manage a multi-line phone system, greet visitors, and perform light clerical tasks.

You will screen calls, sort mail, help with store orders, process payments at the register, and maintain a clean front office. Requires fluent English, 1 year of experience, typing 35 WPM, and proficiency with Windows and Microsoft Office.

Qualifications

• 1 year of receptionist, customer service or clerical experience.
• Must read, write and speak fluent English.
• Able to sit/stand for long periods; lift up to 15 lbs.
• Must type 35 WPM and pass basic customer service testing.

Responsibilities

• Answer calls and direct to appropriate party within the company with a professional and friendly attitude.
• Screen management calls based on criteria set by department managers.
• Sort and deliver mail daily to other buildings.
• Greet and interface with vendor representatives, brokers, and other visitors at the company.
• Process a large volume of outgoing and incoming mail twice daily.
• Process payments for employee orders using the register and balance daily.
• Maintain a professional and clean front office and lobby atmosphere.

Skills

English fluency

Receptionist experience

Data entry

Multi-line phone system

Cash handling/Register

Microsoft Office

Typing 35 WPM

Windows

Customer service

Clerical duties

Tools

Microsoft Office

Windows

Data entry software

Job description

Summary of Job Duties: This position reports to the Sales Operation Manager, to operate the company multi-line phone service to receive and connect incoming phone calls to the proper party. This position will also need to perform related reception and clerical work such as filing, sorting, greeting visitors, distribution of mail, process company store employee orders and process payments for products sold.Specific Job Duties:Answer calls and direct to appropriate party within the company with a professional and friendly attitudeScreen management calls based on the criteria set by each department manager.Sort and Deliver mail daily to other buildings.Take messages as needed and deliver them to the intended party.Process a large volume of outgoing and incoming mail twice daily. Pick up and deliver interdepartmental mail twice daily.Greet and interface with vendor representatives, brokers, and other visitors to the company.Filing as neededData Entry of employee store orders, as well as incoming retail store orders as needed.Process payments for employee orders by using register.Calculate and balance payments for the store register each day.Assist in other daily functions of the department as requested by management.Maintain a professional and clean front office and lobby atmosphere.Other job duties as indicated by the Management teamMinimum Qualifications Required:Professional speaking voice1-year recent receptionist, customer service or clerical experienceMust be able to read, write and speak fluent English.Must be able to be stationary for long periods of time; ability to squat, kneel, stand, and walk; and the ability to use both hands.Must be able to lift and carry 15 lbs. a short distance.Computer experience, including Windows, Microsoft Office, and data entry.Experience using a multi-line phone system.Experience screening phone callsMust be able to type 35 WPM and pass basic customer service testing.