Receptionist

Express Employment Professionals - Cincinnati East; Palmview (TX); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Immediate start

Job summary

Express Employment Professionals - Cincinnati East is hiring a Receptionist to manage the front desk at our main office. You will greet visitors, answer a high volume of calls, and provide clerical support while upholding a welcoming, professional environment.

The role requires at least 2 years of receptionist experience and bilingual English/Spanish communication. A strong customer service background and proficiency with Microsoft Office are essential for daily tasks and data management.

Qualifications

• At least 2 years of experience in front desk or receptionist roles.
• Bilingual English/Spanish required.
• Strong customer service and communication skills.
• Proficient with Word, Excel, and Outlook.

Responsibilities

• Greet visitors and direct them professionally.
• Handle a high volume of incoming calls and screen as needed.
• Respond to inquiries in person and by phone.
• Perform clerical tasks: emailing, scheduling, data entry, and file maintenance.
• Maintain confidential information with discretion and professionalism.
• Support office operations and team collaboration.
• Keep reception area organized and welcoming.

Skills

Bilingual (English/Spanish)

Front desk experience

Customer service

Microsoft Office

Tools

Microsoft Office Suite

Job description

Job Title: Receptionist
Location: Main Office
Compensation: $12.00 per hour / Monday-Friday
Schedule: Full-time | Immediate Start Preferred

Position Summary

We are seeking a professional, bilingual Receptionist to join our main office team. This position will take over current front desk responsibilities as we undergo internal transitions. The Receptionist will serve as the first point of contact for visitors and callers, ensuring a welcoming, professional environment while providing critical clerical and administrative support. This is an excellent opportunity for someone seeking long-term stability and the potential to grow into a direct hire role as our company continues to expand.

Key Responsibilities

• Greet and welcome visitors with professionalism, courtesy, and composure.
• Manage a high volume of incoming calls, screening and directing as needed.
• Handle customer service inquiries both in person and over the phone.
• Manage daily clerical tasks including emailing, scheduling, making phone calls, and keeping accurate records of interactions.
• Support office operations with filing, data entry, and Microsoft Suite tasks (Word, Excel, Outlook).
• Maintain the confidentiality of sensitive information and handle situations with discretion.
• Work collaboratively with the team to support office operations and company growth.
• Ensure the reception area is clean, organized, and represents the company professionally.

Qualifications

Good attendance is a must have for this role !

• Minimum of 2 years of previous experience as a receptionist or in a front desk role.
• Strong customer service background (in person and over the phone).
• Bilingual (English & Spanish) required.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent organizational and time management skills.
• Professional demeanor, polished appearance, and the ability to remain composed in a busy environment.
• Team-oriented with strong interpersonal and communication skills.
• Reliable, punctual, and committed to a long-term role.

Additional Information

• Starting pay: $12.00 per hour.
• Opportunity for long-term placement with growth potential into a direct hire role.
• Interviews will be conducted immediately; we are looking to fill this position as soon as possible.

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