Receptionist

Grahamjobs; Burlington (NC); On-site; USD 23,000 - 25,000; Full time

Job summary

Grahamjobs in Burlington (On-Site) seeks a professional Receptionist to be the first contact for customers and visitors. The role supports daily office operations, including administrative tasks, data entry, and customer service.

Responsibilities include answering calls, greeting guests, processing payments, and maintaining records. Ideal candidates are organized, detail-oriented, and able to multitask in a fast-paced setting.

Qualifications

• Experience in receptionist, administrative, or customer service roles preferred.
• Excellent communication and customer service skills.
• Strong attention to detail and organizational abilities.
• Ability to multitask in a fast-paced environment.
• Experience handling confidential information professionally.

Responsibilities

• Answer incoming phone calls and route inquiries appropriately.
• Welcome and assist customers and visitors.
• Perform general receptionist and administrative duties.
• Enter and maintain accurate information in company systems.
• Prepare reports, update records, and maintain documentation.
• Process customer payments and related transactions.
• Assist with mailings, packages, and shipments.
• Maintain a clean, professional work environment.
• Provide backup support to other departments as needed.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Attention to detail

Confidentiality

Job description

Receptionist

Location: On-Site Pay: $17-18/hr Schedule: Monday-Friday, 10:00 AM-6:00 PM Lunch: 2:30 PM-3:30 PM

We are seeking a professional, organized, and customer-focused Receptionist to serve as the first point of contact for customers and visitors. This role supports the daily operations of a busy office and showroom environment while assisting with administrative tasks, customer service, data entry, and general office support.

Responsibilities

• Answer incoming phone calls and direct inquiries appropriately.
• Welcome and assist customers and visitors.
• Perform general receptionist and administrative duties.
• Enter and maintain accurate information in company systems.
• Prepare reports, update records, and maintain documentation.
• Accept customer payments and process checks and related transactions.
• Assist with mailings, packages, and shipments.
• Support office organization and maintain a clean, professional work environment.
• Assist with basic account reconciliations and recordkeeping.
• Provide backup support to other office departments as needed.
• Assist with vehicle, title, DMV, and related paperwork.
• Operate office equipment, including printers, copiers, and scanners.
• Handle confidential information with professionalism and discretion.
• Perform additional administrative tasks as assigned.

Qualifications

• Previous receptionist, administrative, office support, or customer service experience preferred.
• Strong communication and customer service skills.
• Excellent attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Comfortable learning new software and technology systems.
• Basic math and problem-solving skills.
• Dependable, professional, and team-oriented.
• Ability to maintain confidentiality and handle sensitive information appropriately.

Ideal Candidate

• Friendly and outgoing with a professional demeanor.
• Highly organized and detail-oriented.
• Enjoys interacting with customers and supporting a team.
• Takes initiative and can manage multiple priorities effectively.
• Reliable and committed to providing excellent customer service.

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