Receptionist

ABL Recruitment; English (IN); On-site; USD 40,000 - 47,000; Full time

Job summary

ABL Recruitment seeks a proactive Receptionist for an office-based role in West London. The successful candidate will be the first point of contact for visitors and partners, ensuring a warm and professional experience at the front desk.

We are looking for someone with experience in reception, excellent communication, and strong organisational skills to manage calendar, post, deliveries and guests, plus basic MS Office duties.

Qualifications

• Previous experience in a Receptionist or Front Desk position.
• Excellent verbal communication and interpersonal skills.
• Professional, friendly and welcoming manner.

Responsibilities

• Welcome and greet visitors, clients and business partners in a professional and friendly manner.
• Answer incoming telephone calls, handle enquiries and direct calls to the relevant departments.
• Manage visitor registration and maintain accurate visitor records.
• Handle incoming and outgoing post, deliveries and courier services.
• Manage meeting room bookings and ensure rooms are presentable and ready for visitors.
• Notify relevant employees of visitor arrivals and coordinate guest access.

Skills

Verbal communication

Interpersonal skills

Organisation

Telephone etiquette

Customer service

Fluent English

English fluency

Tools

Microsoft Office

Outlook

Word

Excel

Job description

A lovely opportunity for a proactive and personable Receptionist who enjoys meeting people, has a warm and professional approach, and takes pride in creating a great first impression.

Job Title: Receptionist

Job Type: Permanent, Full-time

Working Pattern: 5 days per week, office-based

Location: West London

Salary: £30,000-£35,000 per annum + benefits

About the Company

Our client is an international automotive company operating within the passenger vehicle industry, with a growing presence in global markets.As part of its continued growth, our client is looking to appoint a professional, friendly and organised Receptionist to join its team.

The Role

The Receptionist will be the first point of contact for visitors, clients and business partners, ensuring a welcoming and professional experience. The successful candidate will be responsible for managing front desk operations and handling day-to-day reception duties to ensure the smooth running of the reception area.

Key Responsibilities

• Welcome and greet visitors, clients and business partners in a professional and friendly manner.
• Answer incoming telephone calls, handle enquiries and direct calls to the relevant departments.
• Manage visitor registration and maintain accurate visitor records.
• Handle incoming and outgoing post, deliveries and courier services.
• Manage meeting room bookings and ensure rooms are presentable and ready for visitors.
• Notify relevant employees of visitor arrivals and coordinate guest access.
• Maintain a clean, tidy and professional reception area.
• Handle printing, photocopying, scanning and preparation of documents as required.
• Prepare copies of passports and relevant documentation for new employees.
• Issue, monitor and manage employee access cards.
• Maintain an accurate record of temporary access cards using Excel, ensuring cards are tracked and returned.
• Liaise with building management regarding access, facilities and general building-related matters.
• Provide general administrative support and assist with ad hoc tasks as required.

Requirements & Skills

• Previous experience in a Receptionist or Front Desk position.
• Excellent verbal communication and interpersonal skills.
• Professional, friendly and welcoming manner.
• Good organisational skills and attention to detail.
• Confident telephone etiquette and customer service skills.
• Good working knowledge of Microsoft Office, particularly Outlook, Word and Excel.
• Ability to manage multiple tasks and prioritise effectively.
• Fluent in English, with strong written and spoken communication skills.
• Reliable, presentable and able to work independently.

Personal Attributes

• Positive and approachable personality.
• Professional appearance and manner.
• Strong customer service mindset.
• Punctual, organised and dependable.
• Proactive with a helpful and flexible attitude.