Front Desk Receptionist

Headway International; New York (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

A reputable office in New York City is seeking a Front Desk Receptionist to be the first point of contact for clients and visitors. The ideal candidate will possess excellent customer service skills, a professional appearance, and strong multitasking abilities. Responsibilities include greeting visitors, managing phone calls, and maintaining the reception area. Previous experience in a related role is preferred. This position requires proactive individuals with exceptional interpersonal skills and attention to detail.

Qualifications

• Previous experience as a receptionist or in a customer service role is highly desirable.
• Excellent verbal and written communication skills.
• Ability to handle multiple tasks and prioritise effectively.

Responsibilities

• Greet visitors and clients in a friendly and professional manner.
• Answer and direct incoming phone calls to appropriate staff members.
• Manage the check-in and check-out process for visitors and clients.
• Maintain a clean and organised reception area.
• Handle incoming and outgoing mail and packages.
• Assist with administrative tasks, such as scheduling appointments.
• Collaborate with other staff members to support overall office operations.

Skills

Excellent customer service skills

Strong multitasking abilities

Professional appearance

Friendly demeanor

Exceptional interpersonal skills

Tools

Microsoft Office Suite

Job description

We are looking for a friendly and organised Front Desk Receptionist to join our team.

The Front Desk Receptionist is the first point of contact for our clients and visitors. The ideal candidate will have excellent customer service skills, a professional appearance, and a proactive attitude. This position requires strong multitasking abilities to manage a variety of tasks effectively while maintaining a welcoming atmosphere.

Key Responsibilities:

• Greet visitors and clients in a friendly and professional manner.
• Answer and direct incoming phone calls to the appropriate staff members.
• Manage the check-in and check-out process for visitors and clients.
• Maintain a clean and organised reception area.
• Handle incoming and outgoing mail and packages.
• Assist with administrative tasks, such as scheduling appointments and managing office supplies.
• Maintain confidentiality of sensitive information.
• Collaborate with other staff members to support overall office operations.

Qualifications:

• Previous experience as a receptionist or in a customer service role is highly desirable.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite and ability to learn new software quickly.
• Strong organisational skills and attention to detail.
• Ability to handle multiple tasks and prioritise effectively.
• A friendly demeanour and exceptional interpersonal skills.