Front Desk & Guest Experience Lead (West London)

ABL Recruitment; English (IN); On-site; USD 40,000 - 47,000; Full time

Job summary

ABL Recruitment seeks a proactive Receptionist for an office-based role in West London. The successful candidate will be the first point of contact for visitors and partners, ensuring a warm and professional experience at the front desk.

We are looking for someone with experience in reception, excellent communication, and strong organisational skills to manage calendar, post, deliveries and guests, plus basic MS Office duties.

Qualifications

• Previous experience in a Receptionist or Front Desk position.
• Excellent verbal communication and interpersonal skills.
• Professional, friendly and welcoming manner.

Responsibilities

• Welcome and greet visitors, clients and business partners in a professional and friendly manner.
• Answer incoming telephone calls, handle enquiries and direct calls to the relevant departments.
• Manage visitor registration and maintain accurate visitor records.
• Handle incoming and outgoing post, deliveries and courier services.
• Manage meeting room bookings and ensure rooms are presentable and ready for visitors.
• Notify relevant employees of visitor arrivals and coordinate guest access.

Skills

Verbal communication

Interpersonal skills

Organisation

Telephone etiquette

Customer service

Fluent English

English fluency

Tools

Microsoft Office

Outlook

Word

Excel

Job description

ABL Recruitment seeks a proactive Receptionist for an office-based role in West London. The successful candidate will be the first point of contact for visitors and partners, ensuring a warm and professional experience at the front desk.

We are looking for someone with experience in reception, excellent communication, and strong organisational skills to manage calendar, post, deliveries and guests, plus basic MS Office duties.