Receptionist

Reata Glen; California (MO); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

PTO

Holidays

Medical

Dental

Vision

Life Insurance

401k with employer match

Tuition Assistance

Access to on-demand pay

Job summary

Reata Glen is seeking a receptionist to serve residents, staff and guests with professional, friendly service. You will answer calls, greet visitors and handle routine clerical tasks in a fast-paced community setting.

The role emphasizes strong communication, organization and a positive attitude, with a focus on accuracy and courtesy in daily interactions. Full-time hours Monday through Friday, with comprehensive benefits and growth opportunities.

Qualifications

• Multitask while answering phones and greeting visitors.
• Friendly, courteous and helpful attitude toward residents and the public.
• Clear English communication and basic computer skills.
• High School diploma or GED required.

Responsibilities

• Answer and transfer all incoming calls in a courteous, professional manner.
• Greet residents, staff, guests and vendors and provide information and directions.
• Log and distribute parcels, deliveries, and maintain organized reception area.
• Support other clerical duties and coordinate with departments as needed.

Skills

Multitasking

Customer service

Communication (English)

Computer literacy

Education

High School diploma

GED

Tools

Microsoft Word

Microsoft Publisher

Microsoft Outlook

Canva

Job description

Full Time: Monday - Friday 8:00am - 4:30pm

Rate: $20-$21hr

• LOTS of growth opportunity in a stable & beautiful work environment.
• Fulltime Benefits include PTO, Holidays, Medical, Dental, Vision, Life Insurance, and more.
• 401k with employer match.
• Tuition Assistance.
• Access to on-demand pay.

The Receptionist is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests and vendors and performing a variety of other clerical duties as assigned.

PRINCIPLE DUTIES:

• Exhibits a sincere interest and provides quality service to residents, families and guests. Demonstrates ability to handle incoming inquiries professionally, to handle residents and guests needs efficiently and welcome residents and guests hospitably. Greets all visitors to the Community in a warm and professional manner. Demonstrates courteous telephone handling, nonverbal body language and proper verbiage.
• Maintains reception area in an organized manner. Ensures that incoming parcels, floral deliveries and medication deliveries are logged properly and distributed in a timely manner. Efficiently handles requests from residents and other departments for guest room reservations. Assists residents with various other general office duties including faxing, copying, etc.
• Interacts appropriately and professionally with staff relative to transportation schedules, accounting reports, employment applications, and other needs as required. Communicates well with other departments in coordinating services which assist residents, including but not limited to requests for repairs, maintenance, medication and other services.
• Other duties as assigned by supervisor.

QUALIFICATIONS:

• Ability to multitask, work on projects while answering phone and greeting visitors.
• Must display a friendly, courteous and helpful attitude toward the residents and the public.
• Ability to communicate effectively in English. Able to perform simple mathematics and basic knowledge of computer programs.
• High School graduate. General office and heavy phone experience preferred.

What You Will Bring:

• Two to three years general office, clerical, or concierge experience preferred
• Strong written and communication skills
• Flexibility in work schedule, able to work occasional evenings or weekends
• Professional and approachable
• Strong computer skills, including Microsoft Word, Publisher, Outlook, and Canva
• Ability to multi-task and keep accurate records in a fast-paced environment
• Detailed, organized and self-directed, with excellent customer service skills
• High school diploma or GED

Our company is committed to a diverse and inclusive workplace. We are an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.