Concierge (PRN FLEXIBLE)

Thereserveatfairhope; Fairhope (AL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Generous Paid Time Off (PTO)

Holiday Pay programs

Advancement opportunities

Life insurance

PTO & Holiday Pay

Job summary

A premier senior living community in Fairhope, Alabama, is seeking a dedicated customer service professional to manage front desk operations and assist residents and visitors. The ideal candidate should possess strong interpersonal skills, organizational abilities, and proficiency in Microsoft Office. With competitive pay and excellent benefits, including medical and generous paid time off, this role offers great growth and advancement opportunities. If you are looking for a rewarding career, we want to hear from you.

Qualifications

• At least one year of related work experience in customer service.
• Prior experience in long-term care or hospitality is preferred.
• Must be able to lift up to 25 pounds unassisted.
• Must be able to lift up to 25 pounds unassisted.

Responsibilities

• Greet and assist residents and visitors professionally.
• Manage the front desk sign-in process for visitors.
• Provide marketing information to visitors.
• Assist with program/event reservations.
• Maintain resident information records.
• Support other departments to ensure quality resident service.

Skills

Customer service experience

Interpersonal skills

Organizational skills

Verbal communication

Microsoft Office proficiency

Physical lifting to 25 pounds

Education

High school diploma or GED

Tools

Microsoft Office

Job description

About the Company:

We are a premier senior living retirement community dedicated to creating a welcoming, warm environment for the residents who call our community home. We offer competitive pay, comprehensive rewards program, and a true team environment. If you are looking for a challenging and highly rewarding career, we want to hear from you!

What You Will Do:

• Greet and assist residents and visitors in a polished, professional, discrete manner. Manage the front desk sign-in and out process for visitors and vendors. Handle and direct incoming phone calls. Inform residents or staff of the arrival of guests, packages, and flowers.
• Accommodate resident requests for assistance - referring to other staff as necessary.
• Provide marketing information to visitors.
• Assist Lifestyles Department with program / event reservations; collect program / event fees; maintain accurate records.
• Maintain and regularly update database of resident general information and update/distribute resident phone list. Handle other clerical duties as assigned.
• Support other departments as needed to ensure high quality resident service.
• Other duties as assigned or requested by Supervisor.

Why You Are Qualified:

The ideal candidate will have the following:

• High school diploma or GED equivalent required
• At least one (1) year of related work experience in customer service required.
• Prior work experience preferably in the long-term care, hospitality industry, or related field preferred.
• Must have good interpersonal skills, organized, proficient in Microsoft Office products, effective verbal communication skills, courteous, professional, good listener, experience supporting a busy office, able to work independently. Must physically be able to lift up to 25 pounds unassisted.

Why You Should Apply:

• Competitive pay.
• Great benefits including medical, dental, vision, life insurance and more.
• Excellent growth and advancement opportunities.
• Generous Paid Time Off (PTO) & Holiday Pay programs

Job Seeker Friends! If this job isn’t for you, perhaps you know someone who would be a perfect fit send them the link to this job. Thanks!

Hired candidates will be required to successfully complete a criminal background check, valid references, pre-employment drug test, physical and proof of employment eligibility. EOE.

Equal Opportunity Employer, including disabled and veterans.