Receptionist

The Orchards Health Center; Mission Viejo (CA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Growth opportunities

Full benefits

401k match

Tuition assistance

On-demand pay

Job summary

The Orchards Health Center in Mission Viejo, CA seeks a Full Time Receptionist to manage incoming calls, greet residents and visitors, and perform clerical duties in a busy health-care setting.

This role offers steady weekday hours (Monday–Friday 8:00am–4:30pm), a pay range of $20–$21 per hour, and comprehensive benefits including PTO, medical, dental, vision, life insurance, a 401(k) match, tuition assistance, and access to on-demand pay.

Qualifications

• Two to three years general office, clerical, or concierge experience preferred
• High school diploma or GED required or equivalent experience
• Strong written and verbal communication skills in a healthcare setting

Responsibilities

• Answer and transfer all incoming calls courteously and professionally
• Greet visitors and provide information, directions, and assistance
• Log and distribute parcels, deliveries, and messages promptly
• Support general office duties including faxing and copying

Skills

Multitasking

Customer service

English communication

Microsoft Office

Education

High School diploma or GED

Tools

Microsoft Word

Publisher

Outlook

Canva

Job description

Full Time Receptionist

Full Time: Monday - Friday 8:00am - 4:30pm

Rate: $20-$21hr

• LOTS of growth opportunity in a stable & beautiful work environment.
• Fulltime Benefits include PTO, Holidays, Medical, Dental, Vision, Life Insurance, and more.
• 401k with employer match.
• Tuition Assistance.
• Talent development program.
• Access to on-demand pay.
• Commuter reimbursement.

The Receptionist is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests and vendors and performing a variety of other clerical duties as assigned.

PRINCIPLE DUTIES:

• Exhibits a sincere interest and provides quality service to residents, families and guests. Demonstrates ability to handle incoming inquiries professionally, to handle residents and guests needs efficiently and welcome residents and guests hospitably. Greets all visitors to the Community in a warm and professional manner. Demonstrates courteous telephone handling, nonverbal body language and proper verbiage.
• Maintains reception area in an organized manner. Ensures that incoming parcels, floral deliveries and medication deliveries are logged properly and distributed in a timely manner. Efficiently handles requests from residents and other departments for guest room reservations. Assists residents with various other general office duties including faxing, copying, etc.
• Interacts appropriately and professionally with staff relative to transportation schedules, accounting reports, employment applications, and other needs as required. Communicates well with other departments in coordinating services which assist residents, including but not limited to requests for repairs, maintenance, medication and other services.
• Other duties as assigned by supervisor.

QUALIFICATIONS:

• Ability to multitask, work on projects while answering phone and greeting visitors.
• Must display a friendly, courteous and helpful attitude toward the residents and the public.
• Ability to communicate effectively in English. Able to perform simple mathematics and basic knowledge of computer programs.
• High School graduate. General office and heavy phone experience preferred.

What You Will Bring:

• Two to three years general office, clerical, or concierge experience preferred
• Strong written and communication skills
• Flexibility in work schedule, able to work occasional evenings or weekends
• Professional and approachable
• Strong computer skills, including Microsoft Word, Publisher, Outlook, and Canva
• Ability to multi-task and keep accurate records in a fast-paced environment
• Detailed, organized and self-directed, with excellent customer service skills
• High school diploma or GED

Our company is committed to a diverse and inclusive workplace. We are an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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