Receptionist

John H. Carter Company; Baton Rouge (LA); On-site; USD 28,000 - 44,000; Full time

Job summary

John H. Carter Company is seeking an Administrative Support professional to handle inbound calls with a courteous demeanor and route them to the correct team.

You will greet visitors and escort them as needed, maintaining knowledge of products and personnel for timely transfers. Responsibilities include managing employee attendance records, scheduling conference rooms, and facilitating RFQs and POs to the internal sales teams.

Qualifications

• This role involves administrative duties across general office tasks.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) is expected.

Responsibilities

• Answer incoming calls with a polite and positive attitude and direct to the appropriate person or group.
• Greet visitors and escort them to their destination as needed.
• Maintain knowledge of product lines and personnel to transfer calls promptly.
• Handle in and out status for employees and schedule conference rooms.
• Distribute RFQs and POs to inside sales teams and manage general email flow.

Job description

• Answer incoming calls with a polite and positive attitude as quickly as possible
• Be familiar with all product lines the company represents to ensure calls are sent to the appropriate person/group
• Be familiar with all personnel to ensure calls are transferred in a timely manner
• Greet all visitors and escort them (when necessary) to their proper destination
• Handle in and out status (vacation, sick, etc.) for employees
• Schedule conference rooms when requested

Administrative Support Responsibilities

• Meeting Facilitation – Order food, set out drinks, utensils, plates, napkins, clean up afterwards
• General Email Facilitator – Distribute RFQ’s and/or PO’s to inside sales teams
• Other clerical duties may be assigned by their manager
• This job is demanding in terms of knowledge skills, commitment, and all other job-related qualifications. Urgency and pressure for prompt, accurate results are routine. Multi-tasking and the ability to handle and manage interruptions is expected
• Regular and predictable attendance is essential for this position
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.