Receptionist/Administrative Support

John H Carter Company / ControlWorx; West Monroe (LA); On-site; USD 32,000 - 44,000; Full time

Job summary

John H Carter Company / ControlWorx is seeking an Administrative Support professional in West Monroe, Louisiana. The role focuses on handling incoming calls, greeting visitors, and directing inquiries to the right teams.

Flexibility, attention to detail, and a proactive, team-oriented mindset are essential. Responsibilities include scheduling, mail handling, meeting facilitation, and coordinating office supplies, with emphasis on accuracy and timely communication.

Qualifications

• This job is demanding in terms of knowledge, skills, commitment and qualifications.
• Urgency and pressure for prompt, accurate results are routine.
• Multi-tasking and the ability to handle interruptions is expected.
• Regular and predictable attendance is essential for this position.

Responsibilities

• Answer incoming calls with a polite and positive attitude as quickly as possible.
• Be familiar with all product lines the company represents to ensure calls are sent to the appropriate person/group.
• Be familiar with all personnel to ensure calls are transferred in a timely manner.
• Greet all visitors and escort them to their proper destination.
• Handle in and out status (vacation, sick, etc.) for employees.
• Schedule conference rooms when requested.
• Meeting Facilitation – Order food, set out drinks, utensils, plates, napkins, clean up afterwards.
• Office Supplies – Order supplies, keep supply closet stocked.
• Sort incoming mail and prepare outgoing mail/interoffice mail.
• Distribute RFQ’s and/or PO’s to inside sales teams.
• Other clerical duties may be assigned by management.

Skills

Enthusiastic

Team Player

Detail Oriented

Dedicated

Motivations

Self-Starter

Goal Completion

Flexibility

Ability to Make an Impact

Education

High School or better

Community College/Vo-Tech or better

2+ years General Clerical/Administrative Assistant

Job description

• Answer incoming calls with a polite and positive attitude as quickly as possible
• Be familiar with all product lines the company represents to ensure calls are sent to the appropriate person/group
• Be familiar with all personnel to ensure calls are transferred in a timely manner
• Greet all visitors and escort them (when necessary) to their proper destination
• Handle in and out status (vacation, sick, etc.) for employees
• Schedule conference rooms when requested

Administrative Support Responsibilities

• Meeting Facilitation – Order food, set out drinks, utensils, plates, napkins, clean up afterwards
• Office Supply – Order Office Supplies, Keep Supply Closet Stocked with Necessities
• Mail – Sort incoming mail. Prepare outgoing mail and interoffice mail
• General Email Facilitator – Distribute RFQ’s and/or PO’s to inside sales teams
• Other clerical duties may be assigned by their manager
• This job is demanding in terms of knowledge skills, commitment, and all other job-related qualifications. Urgency and pressure for prompt, accurate results are routine. Multi-tasking and the ability to handle and manage interruptions is expected
• Regular and predictable attendance is essential for this position

Qualifications

Skills

Behaviors

Preferred

Enthusiastic

Shows intense and eager enjoyment and interest

Team Player

Works well as a member of a group

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Dedicated

Devoted to a task or purpose with loyalty or integrity

Motivations

Self-Starter

Inspired to perform without outside help

Goal Completion

Inspired to perform well by the completion of tasks

Flexibility

Inspired to perform well when granted the ability to set your own schedule and goals

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

High School or better.

Preferred

Community College/Vo-Tech or better.

Experience

Required

2+ years General Clerical and/or Administrative Assistant type responsibilities

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.