Reception Manager

Glocap; New York (NY); On-site; USD 100,000 - 120,000; Full time

Job summary

A financial services firm in New York is looking for an experienced Reception Manager. This role entails managing the reception area, providing administrative support, and ensuring a professional front-of-house experience for clients and visitors. Ideal candidates will have over 5 years of experience in administrative roles and the ability to interact with high-level stakeholders. Competitive compensation of $100k-$120k plus bonuses is offered.

Qualifications

• 5+ years of front-of-house or administrative experience, preferably in financial services.
• Strong sense of discretion and ability to handle confidential information with integrity.
• Ability to remain composed and resourceful in a high-pressure, fast-paced setting.

Responsibilities

• Greet and host high-profile investors, clients, and senior executives with discretion.
• Coordinate with internal teams for seamless scheduling and logistics.
• Ensure compliance with security and confidentiality protocols.

Skills

Interpersonal and communication skills

Attention to detail

Organizational skills

Discretion and confidentiality

Tools

Microsoft Office Suite

Visitor management systems

Job description

This range is provided by Glocap. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$100,000.00/yr - $120,000.00/yr

Our client, a financial services firm, is seeking a Reception Manager to join their team. The Reception Manager is the first point of contact for visitors, clients, and employees. This role goes beyond traditional reception duties by managing the reception area and ensuring a smooth, professional, and welcoming front-of-house experience. The Reception Manager will oversee daily operations, provide administrative support, and uphold a high standard of customer service and office presentation.

POSITION: Reception Manager

LOCATION: Midtown Manhattan

HOURS: 8:00am-5:00pm (in office 5 days)

COMPENSATION: $100k-$120k base DOE plus bonus eligible and benefits

Responsibilities

• Greet and host high-profile investors, clients, and senior executives with discretion and professionalism.
• Coordinate with internal teams for seamless scheduling, meeting room logistics, and visitor protocols.
• Uphold the physical presentation of all reception and client-facing areas to reflect our brand and standards.
• Manage incoming calls, correspondence, and deliveries with accuracy and confidentiality.
• Maintain inventory and ordering of reception, kitchen and hospitality supplies (e.g., catering, beverages, snacks).
• Assist with event preparation and support for on-site meetings, investor visits, and special engagements.
• Ensure compliance with security and confidentiality protocols, including visitor tracking systems.
• Serve as a liaison between vendors, building management, and facilities teams for reception-related matters.

Requirements:

• 5+ years of front-of-house or administrative experience, preferably in a financial services, investment banking, or private equity environment.
• Exceptional interpersonal and communication skills; ability to interact with high-level stakeholders.
• Strong sense of discretion and ability to handle confidential information with integrity.
• Highly proficient in Microsoft Office Suite and familiarity with visitor management systems.
• Impeccable attention to detail and strong organizational skills.
• Ability to remain composed and resourceful in a high-pressure, fast-paced setting.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Staffing and Recruiting

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