Reception & Admin Specialist

Mettle Ops; Madison Heights (MI); On-site; USD 45,000 - 50,000; Full time

Job summary

Mettle Ops is seeking a Receptionist to provide first contact for external visitors and support office operations in a professional, organized manner. You will greet guests, handle calls, manage scheduling, and ensure a secure, efficient front desk environment.

The role emphasizes confidentiality, multitasking, and strong coordination with team members across four buildings. Prior administrative experience is beneficial, with a focus on accuracy and reliability.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Strong organizational skills and attention to detail.
• Ability to maintain confidentiality and handle sensitive information.
• Excellent communication and customer service abilities.

Responsibilities

• Greet visitors and direct them to appropriate staff.
• Answer phones and route calls to the right person.
• Maintain visitor logs and issue badges per security protocols.
• Schedule meetings and manage staff calendars.

Skills

Organizational skills

Attention to detail

Confidentiality

Communication

Education

High School Diploma

Associate's Degree

Tools

Microsoft Outlook

Microsoft Office

QuickBooks

Salesforce

Access

Job description

Mettle Ops is seeking a Receptionist to provide first contact for external visitors and support office operations in a professional, organized manner. You will greet guests, handle calls, manage scheduling, and ensure a secure, efficient front desk environment.

The role emphasizes confidentiality, multitasking, and strong coordination with team members across four buildings. Prior administrative experience is beneficial, with a focus on accuracy and reliability.