Administrative Assistant/Office Assistant

Northpointe Staffing Professionals; Charlotte (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Northpointe Staffing Professionals is seeking a professional Receptionist to serve as the first point of contact for visitors, clients, and employees. The role emphasizes welcoming, organizing, and supporting the front office with a professional and efficient demeanor.

The successful candidate will greet guests, manage conference rooms, monitor office equipment, handle mail and supplies, and assist with general administrative tasks in a busy Charlotte office.

Qualifications

• Highly organized and dependable.
• Customer-service oriented with strong communication skills.
• Ability to manage multiple priorities in a fast-paced office.

Responsibilities

• Greet visitors, clients, and employees in a friendly, professional manner.
• Maintain conference rooms, assist with reservations and scheduling.
• Monitor printers and ensure supplies and paper are stocked.
• Keep copy rooms and common spaces clean and organized.
• Oversee client pantry inventory and cleanliness.
• Handle incoming/outgoing mail and shipping coordination.
• Maintain FedEx supplies and place occasional office orders.
• Manage elevator access badges for staff and visitors.
• Identify and report facility maintenance issues through established channels.
• Provide general administrative support as needed.

Skills

Organizational skills

Customer service

Communication

Independence

Job description

Schedule: Monday-Friday, 8:00 AM-5:00 PM

The Receptionist serves as the first point of contact for visitors, clients, and employees, providing exceptional front desk and office support while maintaining a professional, welcoming, and well-organized workplace.

Key Responsibilities

• Greet and welcome visitors, clients, and employees in a friendly and professional manner, and direct them to the appropriate person or location.
• Maintain conference rooms to ensure they are clean, organized, fully stocked, and ready for meetings. Provide occasional assistance with conference room reservations and scheduling.
• Support daily office operations by monitoring printers and ensuring they are functioning properly and stocked with paper and necessary supplies.
• Maintain the cleanliness and organization of copy rooms and other shared office spaces.
• Oversee the client pantry, including monitoring inventory, replenishing snacks, beverages, and supplies, and ensuring the area remains clean and presentable.
• Manage incoming and outgoing mail and packages, including coordinating shipping and receiving activities.
• Maintain an adequate inventory of FedEx shipping supplies and place occasional office supply orders as needed.
• Manage elevator access badges for employees and visitors.
• Identify and report facility maintenance issues through established channels.
• Provide general administrative and office support as needed.

Qualifications & Skills

The ideal candidate is highly organized, dependable, and customer-service oriented, with the ability to manage multiple priorities in a fast-paced office environment. Strong communication skills, attention to detail, professionalism, and the ability to work independently are essential for success in this role.