Real Estate Office & Operations Leader

Compass, Inc.; Arlington Heights (IL); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Incentive programs

Paid vacation

Holidays

Sick time

Parental leave

Recharge leave

Medical benefits

Dental and vision

401(k)

FSAs

Commuter program

Life and disability insurance

Maven

Carrot fertility benefits

UrbanSitter

Employee Assistance Program

Pet insurance

Job summary

Compass, Inc. is seeking an Office Manager to oversee daily office operations and support a busy real estate brokerage. You’ll serve as the primary contact for agents, staff, vendors, and visitors while maintaining a professional work environment.

The role includes listings and operations tasks, training front desk staff, onboarding agents, coordinating meetings, and preparing monthly production reports. A focus on accuracy, productivity, and client relations is essential.

Qualifications

• 2-3 years of experience in customer service, office management, or operations.
• Experience in real estate is a plus.
• Strong communication and problem-solving skills.
• Ability to train and supervise front desk staff.

Responsibilities

• Enter and maintain listings and Home Warranty information in required systems.
• Oversee daily office operations including policies, procedures, IT/phone systems and office supplies.
• Train and manage front desk and support staff; ensure adherence to procedures and performance expectations.
• Onboard and train new agents on company systems and resources.
• Support transactions with managing brokers and prepare monthly production reports.

Skills

Customer service

Office management

Training

Hospitality

Operations

Job description

Compass, Inc. is seeking an Office Manager to oversee daily office operations and support a busy real estate brokerage. You’ll serve as the primary contact for agents, staff, vendors, and visitors while maintaining a professional work environment.

The role includes listings and operations tasks, training front desk staff, onboarding agents, coordinating meetings, and preparing monthly production reports. A focus on accuracy, productivity, and client relations is essential.