Real Estate IT Support Specialist

Cross Key Management Inc; Bethlehem (Northampton County); On-site; USD 50,000 - 70,000; Full time

Job summary

Cross Key Management Inc is looking for an IT Specialist based in Northampton County, Bethlehem. The role entails providing technical support and managing real estate technology solutions to ensure smooth operations. Responsibilities include troubleshooting devices, maintaining software such as Microsoft Office 365, and supporting real estate platforms like ZipForms and DocuSign. Required qualifications include strong technical expertise and customer service skills. This full-time, in-office position does not offer remote work options.

Qualifications

• Experience working in real estate or a related field preferred.
• Proven experience providing technical support to users or agents.
• Ability to explain technical concepts in simple terms.

Responsibilities

• Provide daily technical support to agents and staff.
• Troubleshoot, diagnose, and resolve issues across devices.
• Support and maintain real estate platforms and software.

Skills

Technical support

Customer service skills

Real estate technology knowledge

Interpersonal communication

SEO principles

Windows PCs support

Mac laptops support

Mobile device troubleshooting

Tools

Microsoft Office 365

ZipForms

SkySlope

DocuSign

Job description

Cross Key Management Inc is looking for an IT Specialist based in Northampton County, Bethlehem. The role entails providing technical support and managing real estate technology solutions to ensure smooth operations. Responsibilities include troubleshooting devices, maintaining software such as Microsoft Office 365, and supporting real estate platforms like ZipForms and DocuSign. Required qualifications include strong technical expertise and customer service skills. This full-time, in-office position does not offer remote work options.