Ready Mix Dispatch & Customer Service Pro

Maschmeyer Concrete Company; New Jersey; On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Long-Term Disability Insurance

401k with company match

Paid Holidays

Paid Time Off

Job summary

Maschmeyer Concrete is seeking a Customer Service Representative (Dispatch) to join our team in Florida. You will answer calls, schedule concrete deliveries, process payments, and coordinate with Delivery Professionals to ensure timely service. The ideal candidate has a high school diploma, strong communication skills, basic computer skills, and a willingness to learn.

Bilingual Spanish is a plus; schedule includes Monday through Saturday. Prior experience is preferred but not required.

Qualifications

• High School diploma or equivalent.
• Knowledge of ready-mix concrete and concrete block; preferred.
• Excellent customer service and communication skills.
• Intermediate computer skills; including Microsoft Office.
• Willingness to learn.
• Availability: Monday - Saturday.
• Bilingual (Spanish); preferred.

Responsibilities

• Assist customers in placing orders.
• Efficiently respond to customers' calls and emails.
• Suggest products to meet customers' needs.
• Process customers' payments.
• Communicate and resolve, in a satisfactory and timely manner, any customer concerns or issues as they occur, liaise between Sales, Plant Managers, and Customers to ensure customer satisfaction.

Skills

Customer service

Communication

Computer skills

Bilingual (Spanish)

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Maschmeyer Concrete is seeking a Customer Service Representative (Dispatch) to join our team in Florida. You will answer calls, schedule concrete deliveries, process payments, and coordinate with Delivery Professionals to ensure timely service. The ideal candidate has a high school diploma, strong communication skills, basic computer skills, and a willingness to learn.

Bilingual Spanish is a plus; schedule includes Monday through Saturday. Prior experience is preferred but not required.