Bilingual Dispatch & Customer Service Specialist – Ready-Mix

Maschmeyer Concrete Company; Hudson (FL); Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Long-Term Disability

Paid Holidays

Paid Time Off (PTO)

401k with company match

Job summary

Maschmeyer Concrete is seeking a dependable Customer Service Representative (Dispatch) to support our Florida operations. You will answer incoming calls, schedule concrete deliveries, process payments, and maintain clear communication with Delivery Professionals to meet customer needs. Prior experience in concrete or construction helps but is not required.

Bilingual Spanish is a plus. We offer competitive pay and comprehensive benefits including health, dental, vision, life and disability

Qualifications

• High school diploma or equivalent.
• Excellent customer service and communication skills.
• Intermediate computer skills including Microsoft Office.
• Bilingual in Spanish preferred.
• Willingness to learn.

Responsibilities

• Answer incoming calls and emails from customers.
• Schedule deliveries of concrete to meet customer needs.
• Process customer payments accurately.
• Coordinate with Sales, Plant Managers, and Delivery Professionals to ensure satisfaction.
• Assist customers in placing orders.

Skills

Customer service

Communication

Bilingual (Spanish)

Willingness to learn

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Maschmeyer Concrete is seeking a dependable Customer Service Representative (Dispatch) to support our Florida operations. You will answer incoming calls, schedule concrete deliveries, process payments, and maintain clear communication with Delivery Professionals to meet customer needs. Prior experience in concrete or construction helps but is not required.

Bilingual Spanish is a plus. We offer competitive pay and comprehensive benefits including health, dental, vision, life and disability