Ready-Mix Dispatch & Customer Service Specialist

Maschmeyer Concrete Company; United States; On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401k with company match

8 Paid Holidays a Year

Weekly Accrued Paid Time Off (PTO)

Job summary

Maschmeyer Concrete Company in Florida is seeking a dependable Customer Service Representative (Dispatch) to join the team. Responsibilities include answering customer calls, scheduling concrete deliveries, and processing payments.

Applicants with prior experience in the concrete or construction industry are preferred but not required. The role demands excellent customer service skills and a willingness to learn. Benefits include competitive pay, medical insurance, and a 401k plan.

Qualifications

• Must have a High School diploma or equivalent.
• Knowledge of ready-mix concrete is preferred.
• Excellent customer service and communication skills are essential.

Responsibilities

• Assist customers in placing orders.
• Efficiently respond to customers’ calls and emails.
• Communicate and resolve customer concerns in a timely manner.

Skills

Excellent customer service and communication skills

Knowledge of ready-mix concrete

Intermediate computer skills; including Microsoft Office

Bilingual (Spanish)

Education

High School diploma or equivalent

Job description

Maschmeyer Concrete Company in Florida is seeking a dependable Customer Service Representative (Dispatch) to join the team. Responsibilities include answering customer calls, scheduling concrete deliveries, and processing payments.

Applicants with prior experience in the concrete or construction industry are preferred but not required. The role demands excellent customer service skills and a willingness to learn. Benefits include competitive pay, medical insurance, and a 401k plan.