Dispatch & Customer Service Pro — Concrete Deliveries

Maschmeyer Concrete Company; United States; On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401k with company match

8 Paid Holidays and Weekly Accrued PTO

Company-Paid Basic Life Insurance & Long-Term Disability Insurance

Job summary

Maschmeyer Concrete Company in Florida is seeking a Customer Service Representative (Dispatch) to join their team. This role involves answering customer calls, scheduling concrete deliveries, and managing customer payments while maintaining communication with Delivery Professionals.

The ideal candidate will have excellent customer service skills, a high school diploma, and basic computer knowledge. Preferred experience in the concrete or construction industry is a plus. The position offers competitive pay and comprehensive benefits.

Qualifications

• Prior experience in the concrete and/or construction industry is preferred.
• Willingness to learn and adapt to customer needs.

Responsibilities

• Answer incoming customers' calls and assist in placing orders.
• Schedule deliveries of concrete and process payments.
• Communicate effectively with customers to resolve issues.

Skills

Customer service

Communication

Microsoft Office

Bilingual (Spanish)

Education

High School diploma or equivalent

Job description

Maschmeyer Concrete Company in Florida is seeking a Customer Service Representative (Dispatch) to join their team. This role involves answering customer calls, scheduling concrete deliveries, and managing customer payments while maintaining communication with Delivery Professionals.

The ideal candidate will have excellent customer service skills, a high school diploma, and basic computer knowledge. Preferred experience in the concrete or construction industry is a plus. The position offers competitive pay and comprehensive benefits.