RCS Business Messaging Trust & Safety Analyst

Google; Austin (TX); On-site; USD 141,000 - 205,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Paid time off

Sick leave

Maternity leave

Baby bonding leave

Paid holidays

Job summary

Google’s Trust & Safety team is seeking a senior professional to lead anti-abuse initiatives in a global, cross-functional environment. You will design protections, analyze trends, and influence product features to mitigate abuse at scale.

The role focuses on leveraging data analytics and ML to strengthen enforcement while collaborating with engineers, policy specialists, and program managers. Location options include Sunnyvale, Austin, or Kirkland.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in operations, data analytics, Trust and Safety, policy, anti-abuse solutions, fraud/abuse investigations, risk management or related field.

Responsibilities

• Identify threats and design anti-abuse protections across cross-functional teams.
• Analyze data to identify signals and leverage AI/ML to improve operations.
• Design and operate Trust and Safety workflows including guidelines for reviewers and enforcement quality.
• Provide abuse and policy expertise to product and engineering teams for automated enforcement.
• Monitor metrics, investigate anomalies in spam trends, and manage executive escalations with data-driven insights.

Skills

Data analytics

Trust and Safety

Policy

Anti-abuse solutions

Fraud investigations

Risk management

Communication

Education

Bachelor's degree or equivalent

Job description

Google’s Trust & Safety team is seeking a senior professional to lead anti-abuse initiatives in a global, cross-functional environment. You will design protections, analyze trends, and influence product features to mitigate abuse at scale.

The role focuses on leveraging data analytics and ML to strengthen enforcement while collaborating with engineers, policy specialists, and program managers. Location options include Sunnyvale, Austin, or Kirkland.