RCS Trust & Safety Analyst — AI & Abuse Prevention

Google; Kirkland (WA); Sur place; USD 141 000 - 205 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Paid time off

Résumé du poste

Google is seeking a senior Trust & Safety professional to protect users and partners, spanning abuse prevention, policy enforcement, and cross-functional collaboration across product and engineering teams. You will help build scalable safeguards for Google’s RWMS ecosystem and RBM messaging programs across global users.

The role emphasizes data-driven decision making, incident response, and strategic leadership to mitigate fraud and abuse while delivering a safe user experience at scale.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in operations, data analytics, Trust and Safety, policy, anti-abuse solutions, fraud/abuse investigations, risk management or a related field.

Responsabilités

• Identify business-to-users and users-to-business threats, working cross-functionally to design and build anti-abuse protections, influence safer-by-design product features, and advise on counter-abuse strategies and emerging trends.
• Analyze data and emerging trends to identify new signals for scaled enforcement, leading projects to increase the adoption of AI/ML to improve operational efficiency and effectiveness.
• Design and operate the full Trust and Safety funnel of review, enforcement, and appeals workflows; this includes ensuring effective policy implementation by drafting guidelines for reviewers and overseeing review and enforcement quality.
• Provide abuse and policy expertise to Product, Engineering, and other cross-functional teams to support the development of automated enforcement solutions.
• Monitor ecosystem performance against key metrics, investigate anomalies in spam trends to identify root causes, manage industry partner-experience trends, and manage executive escalations by providing timely, data- and content-driven insights.

Connaissances

Operations

Data analytics

Trust and Safety

Policy

Anti-abuse solutions

Fraud investigations

Risk management

Formation

Bachelor's degree or equivalent practical experience

Description du poste

Google is seeking a senior Trust & Safety professional to protect users and partners, spanning abuse prevention, policy enforcement, and cross-functional collaboration across product and engineering teams. You will help build scalable safeguards for Google’s RWMS ecosystem and RBM messaging programs across global users.

The role emphasizes data-driven decision making, incident response, and strategic leadership to mitigate fraud and abuse while delivering a safe user experience at scale.