Senior Trust & Safety Operations Lead (Policy & Abuse)

Google; Austin (TX); On-site; USD 141,000 - 205,000; Full time

Benefits offered by this job

Health, dental, vision, life insurance

401(k) with company match

PTO 20 days/year

Sick time 40 hours/year (Seattle 69)

Maternity leave 28–30 weeks

Baby bonding leave 18 weeks

13 paid holidays

Job summary

Google is seeking a senior Trust & Safety professional in the United States to lead complex abuse detection initiatives and collaborate with product and engineering teams across Google products. The role emphasizes policy build-out, scalable operations, and cross-functional leadership to protect users and partners.

Ideal candidates will have strong data analytics, policy expertise, and experience with machine learning concepts. A Master’s/PhD and fluency in SQL/Python are advantageous.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or a related field.
• Master's or PhD in relevant field is preferred.
• Education in or experience with machine learning is desirable.
• Experience in SQL, building dashboards, data collection/transformation, visualization/dashboards, or in a scripting/programming language (e.g. Python).
• Experience in building scaled operations and process documentation in Trust and Safety.

Responsibilities

• Lead complex projects involving multiple stakeholders and improve abuse detection systems and mitigate user harm.
• Drive alignment and strengthen partnership with executive stakeholders across Trust & Safety and cross-functional teams like Product, Engineering, Business Development and Legal.
• Demonstrate core process knowledge to improve workflows and operational workstreams.
• Build deep policy knowledge and product expertise to implement, execute and improve enforcement operations.
• Articulate complex policy concepts and deliver persuasive communications for executive audiences.

Skills

Data analytics

Trust & Safety knowledge

Policy expertise

Cross-functional influence

Problem solving

Education

Bachelor's degree or equivalent

Master's or PhD (preferred)

Tools

SQL

Python

Dashboard tools

Job description

Google is seeking a senior Trust & Safety professional in the United States to lead complex abuse detection initiatives and collaborate with product and engineering teams across Google products. The role emphasizes policy build-out, scalable operations, and cross-functional leadership to protect users and partners.

Ideal candidates will have strong data analytics, policy expertise, and experience with machine learning concepts. A Master’s/PhD and fluency in SQL/Python are advantageous.