Senior Trust & Safety Analyst, Shopping

Google; Sunnyvale (CA); On-site; USD 141,000 - 205,000; Full time

Job summary

Google’s Trust & Safety team protects users and partners across Google products by identifying and addressing safety and integrity challenges. You will work with engineers and product managers globally to fight abuse at Google speed and promote trust in our services.

The role requires analyzing fraud and abuse patterns, developing signals and automation, and delivering impactful solutions. Mentorship and on-call rotation are part of the responsibilities, with exposure to sensitive topics.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields.

Responsibilities

• Ideate and manage high impact projects to increase user safety or improve user experience, with cross-functional stakeholders.
• Perform investigative fraud and abuse analysis, producing actionable insights and recommendations.
• Identify opportunities for new signals, automation, workflow improvements and operational efficiency gains; drive solutions to completion.
• Mentor and provide guidance to team members.
• Perform on-call responsibilities on a rotating basis, including weekend coverage/holidays; may be exposed to sensitive content.

Skills

Data analytics

Trust & Safety

Policy

Cybersecurity

Education

Bachelor's degree or equivalent

Master's or PhD in a relevant field

Tools

SQL

Dashboards

Data transformation

Python

Job description

Google’s Trust & Safety team protects users and partners across Google products by identifying and addressing safety and integrity challenges. You will work with engineers and product managers globally to fight abuse at Google speed and promote trust in our services.

The role requires analyzing fraud and abuse patterns, developing signals and automation, and delivering impactful solutions. Mentorship and on-call rotation are part of the responsibilities, with exposure to sensitive topics.