Rapid-Response Mitigation Technician

Fortify Company; Denville, Northern (NJ, KY); Hybrid; USD 28,000 - 39,000; Full time

Benefits offered by this job

Company vehicle

Technology stipend

Paid training and certification

Health insurance

401(k) with company match

Paid time off

Parental leave

Dental insurance

Vision insurance

Life insurance

Employee assistance program

Flexible spending account

Fuel card

Job summary

Insurcomm Restoration | Fortify Companies is seeking a Mitigation Technician in Denville, NJ. You will provide emergency restoration services for homes and businesses affected by fire, water, mold, sewer, and storm damage, stabilizing properties and delivering professional, compassionate service during stressful situations.

Join a team that handles front-line recovery with urgency and heart, operating within a PE-backed, expanding organization and offering training and growth opportunities in a

Qualifications

• Willingness to obtain IICRC (Inspection Cleaning and Restoration Certification)
• Proficiency with hand and power tools
• Ability to lift up to 50 lbs and perform physical labor
• Strong communication, listening, and interpersonal skills
• Strong social awareness and customer service mindset
• Acceptable driving record
• Reliable attendance and punctuality
• Ability to navigate Microsoft Teams and complete onsite documentation using a smartphone and industry software (Proven Jobs, Encircle, Docusketch)
• Team-oriented mindset with a positive, solution-focused attitude
• Must be able to safely wear and work in required PPE, including a respirator, with or without accommodations.

Responsibilities

• Respond to emergency mitigation calls and assess property damage caused by fire, water, mold, and weather-related events
• Perform water extraction, structural drying, and mitigation services in accordance with IICRC standards
• Remove and dispose of damaged building materials safely and efficiently
• Decontaminate, clean, and deodorize affected interior spaces
• Collaborate with the Contents Division to clean, pack, and store salvageable items
• Document job progress through photos and detailed notes using PSA and other required software
• Communicate clearly and professionally with clients, answering questions with empathy and respect
• Maintain a clean, organized, and safe job site at all times
• Properly set up, operate, clean, and store tools and equipment
• Follow warehouse and vehicle protocols, including daily documentation of consumables and equipment use
• Work effectively and collaboratively with project managers, crew chiefs, and team members

Skills

Strong communication

Team collaboration

Physical stamina

Customer service mindset

PPE safety compliance

Microsoft Teams proficiency

On-site documentation via smartphone

Willingness to obtain IICRC

Clean driving record

Tools

Proven Jobs

Encircle

Docusketch

Job description

Insurcomm Restoration | Fortify Companies is seeking a Mitigation Technician in Denville, NJ. You will provide emergency restoration services for homes and businesses affected by fire, water, mold, sewer, and storm damage, stabilizing properties and delivering professional, compassionate service during stressful situations.

Join a team that handles front-line recovery with urgency and heart, operating within a PE-backed, expanding organization and offering training and growth opportunities in a