Emergency Mitigation Technician - Fast-Impact Restoration

Insurcomm Restoration; Foxborough (MA); On-site; USD 46,000 - 62,000; Full time

Benefits offered by this job

Competitive hourly pay

Health, dental, and vision coverage

401(k) with company match

PTO and 9 paid holidays

Company vehicle

Tech stipend

Training & certification support

Company gear & merch swag

Job summary

Insurcomm Restoration, part of Fortify Companies, seeks a Mitigation Technician to deliver emergency restoration services for fire, water, mold, and storm damage. You will stabilize properties, prevent further damage, and provide professional, compassionate service to clients in high-stress situations.

As part of Fortify, you’ll join a field-based, full-time team working with project managers and the Contents Division.

Qualifications

• Willingness to obtain IICRC certification.
• Proficiency with hand and power tools.
• Ability to lift up to 50 lbs and perform physical labor.
• Strong communication and customer-service mindset.
• Reliable attendance and punctuality.
• Ability to navigate Microsoft Teams and onsite documentation on mobile apps.

Responsibilities

• Respond to emergency mitigation calls and assess property damage.
• Perform water extraction, drying, and mitigation per IICRC standards.
• Remove and dispose of damaged materials safely.
• Decontaminate, clean, and deodorize affected spaces.
• Coordinate with Contents Division to manage salvageable items.
• Document progress with photos and notes using PSA and other software.
• Communicate clearly with clients with empathy and respect.
• Maintain a clean, safe job site at all times.
• Operate and maintain tools and equipment safely.
• Follow warehouse and vehicle protocols with daily consumables log.
• Collaborate with project managers and crew chiefs.

Skills

IICRC readiness

Tools handling

Lifting 50 lbs

Communication skills

Customer service

Driving record

Attendance & punctuality

MS Teams & field docs

Team-oriented

PPE compliance

Tools

Proven Jobs

Encircle

Docusketch

Job description

Insurcomm Restoration, part of Fortify Companies, seeks a Mitigation Technician to deliver emergency restoration services for fire, water, mold, and storm damage. You will stabilize properties, prevent further damage, and provide professional, compassionate service to clients in high-stress situations.

As part of Fortify, you’ll join a field-based, full-time team working with project managers and the Contents Division.