Rapid-Response 911 Dispatcher: Calm, Precise, Lifesaving

911 Emergency Communications; Layton (FL); In loco; USD 40.000 - 56.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health coverage

Retirement benefits

Descrizione del lavoro

911 Emergency Communications is seeking dispatchers to connect callers with police, fire, and medical responders. You will manage emergency and nonemergency lines, confirm locations, and relay information across multiple systems from a centralized facility.

Applicants should have strong typing, listening, and communication skills. The role may involve overnight, weekend, and rotating shifts, with OTA overtime per agency policy and certifications.

Competenze

• High school diploma or equivalent required.
• Some agencies recruit entry‑level applicants; others require prior emergency communications experience or current certifications.
• Typing accuracy, active listening, clear speech, basic computer proficiency, and ability to organize information under pressure.

Mansioni

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into computer‑aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Provide approved caller instructions within training and certification limits.
• Maintain records and protect confidential information.

Conoscenze

Typing

Active listening

Clear speech

Computer skills

Information organization

Formazione

High school diploma or equivalent

Strumenti

CAD systems

Descrizione del lavoro

911 Emergency Communications is seeking dispatchers to connect callers with police, fire, and medical responders. You will manage emergency and nonemergency lines, confirm locations, and relay information across multiple systems from a centralized facility.

Applicants should have strong typing, listening, and communication skills. The role may involve overnight, weekend, and rotating shifts, with OTA overtime per agency policy and certifications.