Rapid Expert Sourcing & Client Success Associate

Guidepoint Shanghai; Phoenix (AZ); Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

Office hybrid schedule

Free snacks and beverages

401(k) with company match

Health insurance

Gym memberships

Employee learning via LinkedInLearning

Summer Fridays

Job summary

Guidepoint is seeking an Associate for its Client Service team in a hybrid role. You will learn to assess client needs, identify expert profiles, and recruit new experts into Guidepoint’s global network to support fast, high‑quality client consultations.

You will conduct targeted outreach, vet candidates by phone, and prepare detailed profiles for client consideration while collaborating with Talent Acquisition. Base salary is $60,000 with up to $4,000 bonus and comprehensive benefits.

Qualifications

• Bachelor’s degree with minimum 3.0 GPA or higher.
• Previous relevant internship, volunteer, or extracurricular experience.
• AI fluency and experience using AI-enabled tools to support research, organization, prioritization, and written communication.
• Ability to use AI-enabled tools thoughtfully and responsibly, with attention to accuracy, confidentiality, data quality, and human judgment.
• Curiosity about emerging technology and a willingness to continue building skills with new tools that improve productivity and client service.
• Applicants must be authorized to work in the United States without visa sponsorship.

Responsibilities

• Recruit new experts into Guidepoint’s network and engage them for client consultations
• Independently conduct targeted research across LinkedIn, press releases, company websites, case studies, and other public sources to identify relevant subject‑matter experts
• Lead cold outreach, phone‑based vetting, and screening conversations with experts to evaluate their fit for specific client projects and prepare high‑quality profiles for client consideration
• Define sourcing strategies for each client request based on project scope, urgency, and target expert profile
• Manage multiple fast‑moving client requests, balancing competing deadlines while maintaining a high standard of execution

Skills

AI fluency

Research skills

Time management

Client communication

Education

Bachelor's degree with 3.0 GPA+

Tools

LinkedIn Research

Public sources research

Job description

Guidepoint is seeking an Associate for its Client Service team in a hybrid role. You will learn to assess client needs, identify expert profiles, and recruit new experts into Guidepoint’s global network to support fast, high‑quality client consultations.

You will conduct targeted outreach, vet candidates by phone, and prepare detailed profiles for client consideration while collaborating with Talent Acquisition. Base salary is $60,000 with up to $4,000 bonus and comprehensive benefits.