Client Service Associate — Fast-Paced Expert Sourcing

Guidepoint Shanghai; Phoenix (AZ); Hybrid; USD 51,000 - 69,000; Full time

Benefits offered by this job

PTO 15 days

Health insurance

401(k) with 10% match

Commuter benefits

LinkedIn Learning access

Job summary

Guidepoint’s Client Service team connects consultancies with subject-matter experts to support fast, informed decision-making. As an Associate on the Client Service team, you will learn to assess client needs, identify the best experts, and recruit them into Guidepoint’s global network.

This hybrid role requires three days in the office and offers mentorship, growth, and client exposure. You will engage senior professionals by phone, conduct targeted research, and prepare high-quality profiles

Qualifications

• Bachelor’s degree with GPA 3.0 or higher.
• Previous internship, volunteer, or extracurricular experience.
• AI fluency and experience using AI-enabled tools to support research and writing.

Responsibilities

• Recruit new experts into Guidepoint’s network and engage them for client consultations.
• Independently conduct targeted research across public sources to identify relevant experts.
• Lead cold outreach, vetting, and screening conversations with experts for fit on client projects.
• Define sourcing strategies for each client request based on scope and urgency.
• Manage multiple fast-moving client requests with strong execution.

Skills

AI fluency

Phone outreach

Research

Education

Bachelor's degree

Tools

AI-enabled tools

Job description

Guidepoint’s Client Service team connects consultancies with subject-matter experts to support fast, informed decision-making. As an Associate on the Client Service team, you will learn to assess client needs, identify the best experts, and recruit them into Guidepoint’s global network.

This hybrid role requires three days in the office and offers mentorship, growth, and client exposure. You will engage senior professionals by phone, conduct targeted research, and prepare high-quality profiles