Rail Operations Supervisor: Real-Time Transit Leader

RTD - Regional Transportation District of Denver, CO (RTD); United States; On-site; USD 71,000 - 100,000; Full time

Benefits offered by this job

Employee benefits

Job summary

Regional Transportation District (RTD) seeks a Supervisor Rail Operations to lead Rail Operators, ensure safe and reliable service, and coordinate real-time operations with the ROC. The role emphasizes incident response, regulatory compliance, and effective cross‑functional collaboration with dispatch and maintenance teams.

The position is safety sensitive and requires strong communication, training, and decision‑making skills to minimize disruptions and maintain high customer service standards

Qualifications

• High school diploma or equivalent.
• Two (2) years of progressively responsible experience in light rail/rail operations or maintenance.
• Experience working with operations staff and supporting safe vehicle operations.
• Ability to pass DSPD background screening and obtain required certifications.
• Valid Colorado driver’s license or ability to obtain within 90 days of hire.

Responsibilities

• Supervise Rail Operators, including training, coaching, performance management, and ensuring equitable treatment.
• Oversee daily rail operations by resolving issues and ensuring safe, reliable service delivery.
• Investigate incidents and customer disruptions; coordinate rescheduling of buses and service restorations.
• Maintain real-time communication with ROC to coordinate service adjustments.
• Respond to disruptions and emergencies with operational solutions such as single-tracking and bus bridges.
• Ensure compliance with rail operating rules, policies, procedures and regulations.
• Document incidents and prepare reports for safety and performance reviews.
• Conduct inspections of stations, yards, and facilities to ensure safety and readiness.

Skills

Supervising staff

Rail operations

Incident response

Communication

Safety compliance

MS Office

Documentation

Education

High school diploma

Tools

MS Office Suite

Job description

Regional Transportation District (RTD) seeks a Supervisor Rail Operations to lead Rail Operators, ensure safe and reliable service, and coordinate real-time operations with the ROC. The role emphasizes incident response, regulatory compliance, and effective cross‑functional collaboration with dispatch and maintenance teams.

The position is safety sensitive and requires strong communication, training, and decision‑making skills to minimize disruptions and maintain high customer service standards