Radiology Scheduling & Patient Experience Specialist

SimonMed; Phoenix (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k) eligibility

Paid holidays

Paid time off (PTO)

Job summary

SimonMed Imaging in Phoenix, AZ is seeking a detail-oriented administrative specialist to support patient scheduling, data entry, and insurance coordination in a fast-paced radiology workflow.

Under supervision, you will manage patient demographics, verify coverage, and communicate with referring offices to ensure smooth patient experiences and accurate record-keeping. This role emphasizes accuracy, customer service, and adherence to policies.

Qualifications

• Requires a high school diploma and 2 years of experience in the field or in a related area.
• Under direct supervision, performs job-related skills and duties as assigned.
• Proficient in scheduling patient appointments and managing demographic/insurance information.

Responsibilities

• Schedules/re-schedules patient appointments at the appropriate facility.
• Collect and enter patient demographic and insurance information.
• Communicates with referring offices and sales representatives.
• Maintains designated account folders and adheres to departmental guidelines.
• Provides excellent customer service and uses approved guidelines for tasks.

Skills

Scheduling

Customer service

Data entry

Basic computer skills

Insurance knowledge

Education

High school diploma

Job description

SimonMed Imaging in Phoenix, AZ is seeking a detail-oriented administrative specialist to support patient scheduling, data entry, and insurance coordination in a fast-paced radiology workflow.

Under supervision, you will manage patient demographics, verify coverage, and communicate with referring offices to ensure smooth patient experiences and accurate record-keeping. This role emphasizes accuracy, customer service, and adherence to policies.