Radiology Appointment Concierge

SimonMed Imaging; Littleton (CO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Free whole-body scans

Comprehensive insurance benefits

Job summary

SimonMed Imaging in Littleton, CO is seeking a patient services role to support scheduling and patient intake across our outpatient radiology sites. The position involves front-desk duties, verifying demographics and insurance, and maintaining accurate records while delivering excellent customer service.

You will work under the Physician Support Manager, handle patient flow, and ensure smooth operations and a positive patient experience at all times.

Qualifications

• High school diploma required.
• 2 years of experience in the field or related area.

Responsibilities

• Schedules/re-schedules patient appointments at the appropriate facility and fulfills customer needs to ensure customer satisfaction.
• Maintains designated account folders and complies with departmental expectations.
• Collects and enters patient demographic and insurance information as needed.
• Communicates with referring offices and sales representatives.
• Ensures patients are cleared for diagnostic tests.
• Provides excellent customer service and supports the team.
• Adheres to policies and uses equipment safely.

Skills

Customer service

Scheduling

Insurance knowledge

Computer literacy

Education

High School Diploma

Job description

SimonMed Imaging in Littleton, CO is seeking a patient services role to support scheduling and patient intake across our outpatient radiology sites. The position involves front-desk duties, verifying demographics and insurance, and maintaining accurate records while delivering excellent customer service.

You will work under the Physician Support Manager, handle patient flow, and ensure smooth operations and a positive patient experience at all times.