Patient Access Specialist – Caring Front Desk & Scheduling

SimonMed; San Mateo (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

No nights/no calls/no weekends

Competitive wages

Medical, dental, and vision insurance

401(k) eligibility

Paid holidays

PTO

Sick Time

Free whole-body scans for employees

Pet Insurance

Cross training opportunities

Job summary

SimonMed Imaging is seeking a Patient Service Specialist to guide patients through admission with care and accuracy. You will greet patients, verify insurance, collect demographics, and process documentation to start each visit smoothly.

This fast-paced role values empathy, clear communication, and teamwork. Ideal candidates bring healthcare front desk experience, strong data entry skills, and a patient-first mindset to support a seamless patient experience.

Qualifications

• Patient-focused service mindset essential.
• Strong communication with empathy and professionalism.
• Detail-oriented: demographics, insurance, forms, payments.
• Maintains composure in high-volume, fast-paced settings.
• Owns responsibilities and supports scheduling, billing and patient flow.

Responsibilities

• Greet patients and guide them through check-in and admission.
• Verify insurance information and collect demographics.
• Process documentation, payments and coordinate with staff to ensure smooth patient flow.

Skills

Patient-first mindset

Clear communication

Team-oriented

Attention to detail

Reliability & accountability

Education

High school diploma or equivalent

Tools

EMR/PM systems

Job description

SimonMed Imaging is seeking a Patient Service Specialist to guide patients through admission with care and accuracy. You will greet patients, verify insurance, collect demographics, and process documentation to start each visit smoothly.

This fast-paced role values empathy, clear communication, and teamwork. Ideal candidates bring healthcare front desk experience, strong data entry skills, and a patient-first mindset to support a seamless patient experience.