Radiology Scheduling & Patient Care Coordinator

Akron Children's Hospital; Akron (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Akron Children's Hospital is seeking a Full-Time Radiology Scheduling Coordinator to serve as the first point of contact for coordinating radiology services for out-patients and internal/external providers. The role emphasizes accurate registration, adherence to radiology guidelines, and excellent patient communication to ensure a positive patient experience.

Responsibilities include scheduling, verifying orders, collecting demographic and insurance information, and handling routine inquiries,

Qualifications

• Education: High School Diploma or GED required.
• Years of relevant experience: Minimum of 1 year experience in patient registration, scheduling, office, or a customer service role, using computers, required.

Responsibilities

• Manages complex scheduling and coordination of Radiology appointment requests.
• Knowledge of clinical criteria warranting Radiology orders and scheduling per Radiology guidelines.
• Verify and ensure physician orders are received and written correctly per Radiology protocols.
• Communicate STAT results to providers and patients while HIPAA compliant and patient-focused.
• Gather registration information including demographics and insurance to expedite authorization and reimbursement.
• Greet and register outpatients for appointments, including demographics and financial information, or schedule walk-ins.
• Answer all incoming calls and facilitate communication with patients, families, physicians, and Radiology staff.
• Perform other duties as required.

Skills

Communication skills

Scheduling

Customer service

Education

High School Diploma or GED

Job description

Akron Children's Hospital is seeking a Full-Time Radiology Scheduling Coordinator to serve as the first point of contact for coordinating radiology services for out-patients and internal/external providers. The role emphasizes accurate registration, adherence to radiology guidelines, and excellent patient communication to ensure a positive patient experience.

Responsibilities include scheduling, verifying orders, collecting demographic and insurance information, and handling routine inquiries,