Radiology Patient Access & Scheduling Specialist

Nationwide-Children; Columbus (OH); On-site; USD 32,000 - 48,000; Full time

Job summary

Nationwide Children's Hospital in Columbus, OH, is hiring a Patient Access Representative. The role greets and registers patients, answers calls, schedules appointments, and pulls/ files medical charts as needed.

It is an on-site position with rotating weekends, and calls including holidays. Responsibilities include demographic/insurance verification, eligibility checks, pre-certification, and guiding patients on requirements.

Qualifications

• High School Diploma or equivalent, required.
• Associate's Degree, preferred.
• CPR certification may be required depending on position and manager.
• One year of health care experience preferred.

Responsibilities

• Greet and register patients, answer calls, and schedule appointments.
• Pull and file medical charts as indicated.
• Verify demographics, insurance information, and physician details.
• Screen data for insurance eligibility and pre-certification requirements.
• Identify self-pay patients and refer to financial assistance when applicable.
• Coordinate with departments and clinical staff to ensure smooth workflow.

Skills

Computer skills

Administrative skills

Customer service

Organizational skills

Education

High School Diploma or equivalent

Associate's degree preferred

Job description

Nationwide Children's Hospital in Columbus, OH, is hiring a Patient Access Representative. The role greets and registers patients, answers calls, schedules appointments, and pulls/ files medical charts as needed.

It is an on-site position with rotating weekends, and calls including holidays. Responsibilities include demographic/insurance verification, eligibility checks, pre-certification, and guiding patients on requirements.